Vacancy in the archive
Customer Support
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Requirements
We are a new HR tech startup based in Limassol. Our main goal is to help candidates looking for a job with relocation to Cyprus to find his dream company. On the other hand, we help companies looking for IT & Digital specialist to find their ideal candidate with no spam of irrelevant applications. We’re in the process of rapidly scaling our product and we’re looking for Client Success Manager who is curious, driven and excited by ownership!
Tasks
You will: - Manage all stages of customer relationship: - Implementation (it’s all about project management) - Building amazing client relationships by providing exceptional service. - Insight presentations (data analysis and interpretation) for clients and their executive teams. - Continuously improve delivery methodology programs. - Provide expert knowledge and support to our growing client base: - Make impactful and creative decisions: Find creative solutions to customer requests and provide customers an experience that they will LOVE!
Working conditions
- 5 years previous Customer Success in enterprise and/or SaaS environment ( HR tech is an advantage ). - Strong project management skills. - Excellent communication skills with the ability to distill complex issues. - Comfort with ambiguity and a rapidly evolving business landscape. - Proven track record of resolving issues and risks in a cross functional and collaborative way. - Confident, and you easily build relationships when working with your customers and internal partners. - Naturally curious, eager to learn and proactive in sharing knowledge with others. - Able to work in a fast-paced environment with a strong sense of urgency in driving projects to completion. Russian language is a must
Created
17 November 2022
