Vacancy in the archive

Customer Support

Remote

< 2000 EUR

Experience: 1-3 years

Employment: Part-time

English: B2. Upper-Intermediate

Requirements

- Excellent written and verbal English.
- Strong Communication skills.
- Computer literacy & good typing skills.
- Previous customer support experience will be considered a plus.
- Ability to work in a multi-tasking environment
- Eager to investigate HR industry
- Sales skills

Tasks

- Communication with customers through messengers and e-mails.
- Maintain prompt and empathetic attitude towards customers.
- Acknowledge and resolve customers’ issues and queries.
- Keeping up to date with products terms, offers and functions.
- Report and escalate advanced customer queries to the relevant departments.
- Perform first-step investigations on queries and issues.
- look for new leads and attract them on regular daily basis

Working conditions

- Fully remote
- Become a part of a Dynamic European startup
- Growth Opportunities within the fieild
- Young and friendly team & environment

Created 9 May 2023